AFTER-SALES SERVICE
No real estate professional can remain in this sector for more than 5 years if he perceives his activity as a one-off. Inmosolcosta is perfectly aware of this fact and aims to satisfy its customers in order to establish a growing reputation over time.
We also consider that our presence at your side throughout the process of purchase or sale (a process that does not stop on the day of the signature at the notary’s office) is a very important added value that will have a positive impact on the interests of the company. It is very important to remember that the management of the sale or purchase of housing does not end with the signing of the notarial deed, it only represents the end of one of the phases of the buy-sell process.
Therefore, Inmosolcosta assures you a quality and organized after-sales service. Our after-sales service is efficient, we will guide and inform you before any incident that may occur once the house has been bought or sold; for example, we will show you the steps to follow to solve any kind of management directly related to the purchase of your house.
The after-sales service is characterized in different ways if you are a buyer or seller.
At Inmosolcosta, it materializes in the following way :
– For the “buyer” customer
Generally, clients use our post-purchase services in the management framework related to legal framework such as:
Changes in the subscriptions of electricity, water, gas contracts…
Changes in tax office and the administrator of the community to which they belong.
Payment of taxes related to the purchase of the property in question.
Plus any other management related to the purchase.
Formalities to apply for the residence
Relationship with the developer in the case of the purchase of a new property with a view, for example, to the use of the ten-year warranty
But we are also involved in other areas in order to facilitate your integration in your new life by introducing you to our qualified partners who will offer you preferential prices and services in areas such as :
Taking out new subscriptions such as Internet, telephony etc.
Renovation of the purchased home (electrician, painter, mason, etc.)
Purchase and installation of equipment (television, household appliances, furniture, etc.)
Keeping your keys (which can be important if you’re not coming for a few months, it’s important that someone has access to your apartment if a problem arises such as water damage or something else).
Maintenance of green areas and swimming pool
Contact with general contracting company
Contact with a transport company or furniture storage company
Car insurance, home insurance, etc.
We study all your requests in order to satisfy you in all your steps.
– For the customer “seller”
The seller also often calls upon Inmosolcosta after having sold his property but the requests of the customers are obviously less numerous.
They are generally manifested as follows :
Request for recovery of the 3% withholding tax (if non-resident) from the Spanish tax authorities.
Request for recovery of original transfer titles
Real estate advice for the acquisition of a new property, in this case we do it under preferential conditions (reduced commissions, free lawyer or other… consult us to have access to the various conditions).
Once the sale is completed, the Inmosolcosta after-sales service team will be there to help you whether you are a seller or a buyer. We offer assistance in a wide range of services to make your move to your new home as easy as possible.
For more information about our after-sales service, or if you have any questions about buying or selling Costa Blanca or Costa Calida properties, contact us today. You can fill out the form at the top of this page, call our Guardamar office on +34 665 985 136 or email us directly at contact@inmosolcosta.com.